TEMPO.CO, Jakarta – The Indonesian Consumers Foundation (YLKI) considers that there is no guarantee of security, safety and comfort for online taxi passengers or online taxis following the recurrence of a robbery allegedly carried out by a Grab driver. The terrible incident occurred on Friday afternoon last week in Jakarta.
“This kind of incident has been repeated many times. It has even led to killings. This is proof that there is absolutely no guarantee that online (online) taxis are safer, safer and more comfortable for passengers,” said YLKI Daily Chairperson, Tulus Abadi, when contacted in Jakarta, Tuesday, March 19, 2019.
The assertion was related to the robbery incident using a knife with a taxi driver in the network (online) which was paralyzed and secured by the Jatanras officer Ditreskrimum Polda Metro Jaya at the KM 39 toll road in the Jakarta-Cikampek toll road on Saturday morning last week.
“The perpetrator of NZ (25), was arrested after previously had to take firm and measurable action on the suspect’s feet in the KM 39 Jakarta-Cikampek toll road rest area,” said the Head of Metro Jaya Police Public Relations, Pol. Monday, March 18, 2019.
Therefore, said Tulus, he suggested that female consumers do not use taxis online when alone because of high risk.
As a short and medium term solution, said Tulus, the state through government officials through the Ministry of Transportation (Kemenhub) must make strict regulations that protect the interests of consumers and employers (driver partners) to be balanced.
“This must be explicit intervention from the Ministry of Transportation so that online taxis use special signs / stickers for online taxi vehicles. This is very important to protect consumers and even drivers,” said Tulus.
Previously, an observer from the Indonesian Transportation Society (MTI) Djoko Setijowarno assessed that online taxi drivers had so far lacked guidance and supervision so that in practice it threatened the safety and comfort of passengers. “Online taxi drivers have minimal guidance and supervision,” he said.
The disclosure of the case originated from reports of victims of a woman named GK (27) at Pondok Gede Sub-District Police who reported she was a victim of violent robbery using a cutter knife. GK was a victim of robbery and violence when she returned home from training on Friday afternoon, March 15, 2019 at 13.30 WIB. GK ordered an online taxi (Grab Car) to return to her house in Akasia Housing, Jatiwarna, Bekasi.
“Upon leaving the Jatiwarna toll gate, the perpetrators immediately threatened the victim with the head and asked to hand over the valuable items. Because the victim refused, the perpetrator put his knife in the direction of the thigh, the hands and face of the victim so injured. Finally the victim gave his watch, cellphone and money “Rp. 104 thousand,” Argo said.
Not only that, in the condition of being injured, the victim was also taken to an ATM booth and forced to spend money from his ATM of Rp. 4.4 million. Then the suspect escorted the victim to Pondok Kopi Hospital and immediately escaped.
Less than 10 hours after carrying out the action, the Metro Jaya Polda buser team managed to arrest the perpetrators who were taking a break in the Km 39 rest area of the Jakarta-Cikampek toll road, on Saturday morning at around 02.30 WIB.
From the search results, the perpetrator is not the owner of the Grab taxi account. “The perpetrator doesn’t have an account. He uses his friend’s account so the photos in his account and driver must be different,” Argo said.
For this incident, Argo appealed to the public to be careful and cautious when using an online taxi to ensure the driver was on the account.