TEMPO.CO, Jakarta – West Jakarta Metro Police Chief Commissioner Hengki Haryadi said LI, 27, the perpetrator of passenger robbery, was not an official online taxi driver for Grab. He uses an application and a vehicle belonging to his stepfather.
“He is not the driver who is officially registered in the Grab application,” Hengki said at a press conference at Bhayangkara Kramat Jati Hospital, East Jakarta, Thursday, April 26, 2018.
Hengki explained, LI at that time used his stepfather’s Grab application. “When his stepfather rested, he used this car,” he said.
The police succeeded in capturing two LI colleagues, namely SN and AP, on Wednesday, April 25, 2018, at 22:00, in Penjaringan, North Jakarta. While LI, who is the brain of the robbery, was shot dead while trying to fight officers in the Pesing area, Kebon Jeruk, West Jakarta, Thursday, April 26, 2018, at 5:00 a.m.
The police appealed to the online application users to pay attention to the details of the name and police number printed on the application with the driver of the vehicle that picked up. “Note also the route to the destination and whether there is someone else in the car besides the driver or not,” he said.
Managing Director of Grab Indonesia Ridzki Kramadibrata explained, if online taxi passengers Grab had an unpleasant driving experience by the driver, passengers could report directly to Grab customer service. “Our customer service team is ready to serve all questions and complaints 24 hours,” he said.