The rise of online transportation services that are available today are indeed ease our lives, but should be wary also the elements that use technology to commit fraud. Fraud utilizing this technology is experienced by a number of Uber passengers, who claim to be deceived by the driver.
How did the fraud happen? According to a user named Jessica Hertania, he ordered UberX to pick him up in Gunung Sahari area, Central Jakarta, to Pantai Indah Kapuk (PIK) Avenue, North Jakarta, at a rate of Rp 36 thousand. Jessica left with her siblings and mother around 3 pm, while Uber’s driver who picked her up was known as Erlangga. When arriving at the destination, Jessica was shocked to see the tariff shown by the driver in her mobile app was very high than it should be, which is Rp 275 thousand.
Seeing the strangeness, Jessica refused to pay with the tariff because it should only Rp 36 thousand. He said the driver claimed not to know about it and even asked for Rp 150 thousand just by promising Uber will replace the money if the tariff is only Rp 36 thousand. “There he also dared to give his mobile phone number and his name, yes it has finally agreed,” Jessica wrote through his Line account. Jessica also reported this to the Uber party and the excess tariffs he paid, have returned Uber to his brother’s account. But, the driver even called his brother to ask for another Rp 100 thousand fee that has not been paid.
Argo Rp 100.000 So Rp 600.000
Not stopping there, the driver also launched a similar action to other passengers, who turned out to be nieces of Jessica’s brother. He told, the trip from Mangga Dua to Karawaci whose tariff should be less than Rp 100 thousand even soared to Rp 600 thousand. The driver also turned out to use a different name, from the previous Erlangga so Hermansyah.
Known, the driver uses GPS fake tricks to disrupt travel routes so that impressed further and make the tariff so more expensive too. It can be seen from the proof of the journey uploaded Jessica, where the in-app rutenya looks made to and fro than it should. A similar incident has also been experienced by a woman named Visca Anastashia, who admitted in July and had to pay travel costs Rp 950.000 from Soekarno Hatta Airport, Tangerang, to Cikarang, with a driver named Uber Budi Uber. He suspects this person is also doing a fraudulent travel route with a GPS fake so that the Uber app measures a very long and irregular kilometer.
Therefore, please be wary of these fraudulent modes and immediately report just such drivers instead of paying the wrong tariff. Parties Uber Indonesia itself has not provided a response related to this.